Designated unit representatives may modify or request new accounts for their users using the online Desktop Backup Change Request form. Non-MiWorkspace Customers: Individuals in other campus departments that wish to use the service should request it through their local IT staff.Individual service requests can be made as needed contacting the ITS Service Center and following the MiWorkspace prompts. MiWorkspace Customers: MiWorkspace subscribers will be provisioned automatically as part of the roll-on process.Please visit the CrashPlan for Enterprise website for details. All non-faculty accounts must be charged to a departmental Shortcode. Accounts are available to all faculty, staff, and students, but must be requested by a departmental Desktop Backup administrator. Other Campus Departments may request Desktop Backup accounts.Non-uniqname and temporary staff accounts may be requested by unit approvers and will be charged to a departmental Shortcode. Neighborhood IT staff will assist with initial configuration and use your CrashPlan backup to restore data to your computer when it is repaired or replaced. MiWorkspace Customers receive Desktop Backup as part of roll-on to the MiWorkspace service.

ITS works closely with units to identify active accounts that have exceeded the four-archive limit. There is a limit of four backup archives per account in CrashPlan. Temporary employees, non-uniqname (i.e., shared) accounts, and non-MiWorkspace support staff are eligible to use Desktop Backup through their unit as a toll service. Desktop backup is available to all MiWorkspace FTE customers and all non-MiWorkspace supported faculty on the UM-Ann Arbor campus at no charge. Desktop Backup, powered by CrashPlan, is available to all campus departments.

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